For ages 21+

Responsible Gambling Guidelines

90 jjj believes that betting and casino games are entertainment — not a means of livelihood or a way to cope with stress. Knowing your limits and staying in control is the foundation of safe gambling.

Minimum age 21+ is mandatory

24/7 live chat support

Self-exclusion tool available

Our Commitment

Every user must be at least 21 years old before starting to play at 90 jjj — this is part of our terms and we enforce it strictly. The age verification process is described in detail in our Terms and Conditions. It is each user's own responsibility to confirm their correct age at the time of account registration.

When gambling or betting goes beyond entertainment and becomes a habit, it can have serious effects on personal, family, and financial life. 90 jjj wants every member to play consciously and stay in control. For this reason, we provide several self-regulation tools that help you manage your own experience.

Remember: there is always a chance of losing when you bet. Placing more bets in the hope of recovering lost money is never the right decision. Set your budget before each session and do not go beyond it.

Your account information is kept secure under 90 jjj's Privacy Policy, and requests for self-exclusion or limit settings are handled with complete confidentiality. If you have any questions, you will find detailed answers on responsible gambling in our FAQ section.

The first step to playing responsibly is knowing yourself. If you feel that gambling is affecting other areas of your life, contact our support team without delay. 90 jjj's 24/7 live chat service is ready to help in both Bengali and English.

Self-Regulation Tools

Features 90 jjj provides to help you stay in control of your account

Deposit Limit

Set a maximum deposit amount per day, week, or month. Once this limit is reached, no further deposits can be made automatically.

Session Time Limit

Decide in advance how long you will play in one session. When the set time is up, the system will alert you and close the session if needed.

Self-Exclusion

Suspend your account for a set period — from 7 days up to a permanent closure. Once this decision takes effect, the account cannot be reopened during that period.

Loss Limit

Once you lose more than a set amount, play will stop — set this limit yourself on a daily or weekly basis.

Cooling-Off Period

If you want a temporary break, keep your account temporarily suspended for 24 hours to 30 days. During this time, you cannot log in or place bets.

Account History

View your complete transaction and betting history at any time. Analyse your own behaviour and make decisions as needed.

Contact 90 jjj's 24/7 live chat or email to activate these tools.

Warning Signs

If any of the following signs appear, take a break and seek support

Financial Warning Signs

You are placing more bets to try to recover money you have lost
You are using money meant for bills, rent, or family expenses to bet
You are playing with borrowed or loaned money
You are making multiple deposits beyond your budget

Behavioural Warning Signs

You think about stopping but cannot bring yourself to do so
You are spending more time gambling by cutting back on time with work, family, or friends
You are hiding how much you gamble from your family
You feel restless or irritable when you are not playing

Remember: These signs are not signs of weakness. They are signals of a problem that can be resolved with the right support. Contact 90 jjj or talk to a trusted person close to you.

Ways to Get Support

You are not alone — asking for help is the brave thing to do

24/7 Live Chat

Contact 90 jjj's live chat — get support day and night in both Bengali and English. Requests for self-exclusion or limit settings take effect immediately.

Email Support

Share your concern by email with full confidentiality. 90 jjj's support team will respond to your message and help you take the right steps.
[email protected]

Family and Friends

Talk openly with a trusted family member or friend. Support from people close to you is the greatest strength on the path to recovery.

Professional Advice

Consult a mental health specialist or counsellor. Gambling addiction is a treatable condition — it can be managed with professional support.

90 jjj's Responsibilities

Age Verification

90 jjj verifies age when an account is opened and in any case where there is doubt. Accounts belonging to those under 21 years of age are not kept active.

Protection of Minors

Parents are advised to use parental control software on their devices to prevent children or teenagers from accessing this platform.

Identifying Problem Gamblers

90 jjj monitors unusual behaviour and contacts the relevant member if needed. In addition to providing support, 90 jjj has the right to temporarily suspend an account if necessary.

Responsible Advertising

90 jjj never runs campaigns targeting minors. Every promotional message includes the age restriction and a responsible gambling message.

Transparent Bonus Terms

The wagering requirements for every bonus offer are clearly stated. 90 jjj's welcome bonus is up to 120% — however, it can only be withdrawn after wagering the bonus amount 25 times.

Full details of all 90 jjj activities and our responsibilities to users can be found on the About Us page.

Safe Gambling Tips

Set Your Budget in Advance

Set your maximum spending limit before each session and stick to it. Never use money from your bank savings to bet.

Keep to a Time Limit

Decide in advance how long you will play. Playing for a long time without a break reduces your judgement and increases the chance of losing.

Do Not Play When You Are in a Bad Mood

Betting under stress, sadness, or anger leads to risky decisions. Stay in a calm and normal state of mind.

See It as Entertainment

Never think of betting as a source of income. It is a form of entertainment — winning is a possibility, not a guarantee.

Frequently Asked Questions

To take part in any activity at 90 jjj, including casino and betting, users must be at least 21 years old. This condition is accepted at the time of account registration, and age verification documents may be requested if needed.

Yes. Once self-exclusion is active, you will no longer be able to log in or place bets on your account, but your balance remains fully secure. After the exclusion period ends or is cancelled, you can withdraw through the proper process. Contact 90 jjj's live chat for more details.

Request a deposit limit through 90 jjj's 24/7 live chat or email. The support team will set a daily, weekly, or monthly limit according to your instructions. Once a limit is set, it can be reduced immediately, but increasing it requires a waiting period.

If you are concerned about a family member's gambling, talk to them directly first. You can also contact 90 jjj's support team for help. If needed, seek assistance from a professional counsellor — gambling addiction is treatable and recovery is possible with the right support.

For a cooling-off period, your account can be used normally once the set time has passed. However, for self-exclusion, the account cannot be reactivated before the set period ends. To cancel a permanent exclusion, you must contact 90 jjj's support team and follow a specific verification process.

Yes, gambling addiction is a mental health condition that can be managed with professional help. Seeing a psychologist or counsellor, joining a support group, and having family support together create a path to recovery. Seeking help is not a weakness — it is the right decision for yourself and your family.